| Hosted Services | Avg. Monthly Cost | Uptime | Support | Features | Avg. Rating |
|---|---|---|---|---|---|
| Hosted ExchangeWrite Review | Read Reviews (9) | Avg. Monthly Cost: Expensive |
Service Uptime: Poor |
Tech Support: Very Poor |
Features Set: Poor |
|
| Hosted OCSWrite Review | Read Review (1) | Avg. Monthly Cost: Average |
Service Uptime: Outstanding |
Tech Support: Great |
Features Set: Outstanding |
|
| Hosted PBXWrite Review | Read Reviews (2) | Avg. Monthly Cost: Expensive |
Service Uptime: Very Poor |
Voice Quality: Poor |
Tech Support: Very Poor |
|
| SharePoint HostingWrite Review | Read Reviews (5) | Avg. Monthly Cost: Average |
Service Uptime: Poor |
Tech Support: Very Poor |
Features Set: Very Poor |
Companies Rated Higher than Apptix
| Company | Avg. Monthly Cost | Services | Avg. Rating |
|---|---|---|---|
| 1.Kyliptix Visit Website | Read Reviews (4) |
Kyliptix's Avg. Monthly Cost: Inexpensive |
||
| Visit Website | Read Review (1) | Host Demon's Avg. Monthly Cost: Very Expensive |
||
| Visit Website | Read Reviews (35) | Inbox Solutions's Avg. Monthly Cost: Very Cheap |
| Company | Avg. Monthly Cost | Services | Avg. Rating |
|---|---|---|---|
| Right ScaleVisit Website | Read Reviews (2) | Right Scale's Avg. Monthly Cost: Average |
||
| All Call TechnologiesVisit Website | Read Reviews (14) | All Call Technologies's Avg. Monthly Cost: Average |
||
| 724 Internet Visit Website | Read Reviews (2) | 724 Internet 's Avg. Monthly Cost: Average |
||
| 123 TogetherVisit Website | Read Reviews (17) | 123 Together's Avg. Monthly Cost: Inexpensive |
||
| SherWebVisit Website | Read Reviews (26) | SherWeb's Avg. Monthly Cost: Inexpensive |
|
|
| AptelaVisit Website | Read Reviews (5) | Aptela's Avg. Monthly Cost: Average |
Recent Aptela Reviews
Exchange Review - By: JohnG
11/21/11Pros:
None. Was good mi8.
Cons:
We used to be customers of Mi8 which was acquired by Apptix (also the owner of Mailstreet).
After having been a customer of Mi8 for over 8 years, we have had nothing but trouble with Apptix/Mailstreet:
1. We have constant interruptions of our service. We have at least issues every single month with activesync not working, the exchange server not working, or something like it. CONSTANTLY THE SERVICE IS NOT WORKING!
2. Apptix will sell you more service than they can actually provide. We have one very heavy exchange user with multiple folders and thousands of items in his mailbox. Although Apptix gladly charges you for multiple GB of space for mailboxes, they cannot actually provide that service! THEY CHARGE FOR SERVICE THAT THEY CANNOT OR WILL NOT PROVIDE! And when we asked for a discount in pricing, since they are clearly charging us for service that they are unable or unwilling to provide, customer service gets rude, which brings me to my next point …
3.. Customer service is just rude. They will not help you with issues and the standard answer seems to be that nothing seems to be wrong on their end and that they will get back to you … which happens hours later when they admit that there was some issue on their server.
4. Pricing. Apptix is just plain more expensive than any other exchange provider. They have hidden fees and charges for everything and customer service will attempt to charge you for technical support, even if the issue is on their side! And forget about ever getting a discount, if you complain about interruptions to service. We would gladly pay their higher prices if it meant that our emails “just worked” without anybody having to worry about or troubleshoot it.
Other Thoughts:
Verdict: STAY AWAY!
aptela exchange reviews | exchange reviews
Exchange Review - By:
10/17/11Pros:
We used to be customers of Mi8 which was acquired by Apptix (also the owner of Mailstreet).
After having been a customer of Mi8 for over 8 years, we have had nothing but trouble with Apptix/Mailstreet.
Cons:
1. We have constant interruptions of our service. We have at least issues every single month with activesync not working, the exchange server not working, or something like it. CONSTANTLY THE SERVICE IS NOT WORKING!
2. Apptix will sell you more service than they can actually provide. We have one very heavy exchange user with multiple folders and thousands of items in his mailbox. Although Apptix gladly charges you for multiple GB of space for mailboxes, they cannot actually provide that service! THEY CHARGE FOR SERVICE THAT THEY CANNOT OR WILL NOT PROVIDE! And when we asked for a discount in pricing, since they are clearly charging us for service that they are unable or unwilling to provide, customer service gets rude, which brings me to my next point ...
3.. Customer service is just rude. They will not help you with issues and the standard answer seems to be that nothing seems to be wrong on their end and that they will get back to you ... which happens hours later when they admit that there was some issue on their server.
4. Pricing. Apptix is just plain more expensive than any other exchange provider. They have hidden fees and charges for everything and customer service will attempt to charge you for technical support, even if the issue is on their side! And forget about ever getting a discount, if you complain about interruptions to service. We would gladly pay their higher prices if it meant that our emails "just worked" without anybody having to worry about or troubleshoot it.
Other Thoughts:
Verdict: STAY AWAY!
aptela exchange reviews | exchange reviews
Exchange Review - By: Good, Reliable Service
09/27/11Pros:
Great uptime, able to get everything I need in one place, responsive support
Cons:
Nothing glaring, occasional Blackberry problems usually due to the phone
aptela exchange reviews | exchange reviews
Exchange Review - By: Good, Reliable Service
09/27/11Pros:
Great uptime, able to get everything I need in one place, responsive support
Cons:
Nothing glaring, occasional Blackberry problems usually due to the phone
aptela exchange reviews | exchange reviews
Exchange Review - By: Chicago IT Mang
11/16/10Pros:
The call center is very polite,
Cons:
The call center is very polite, but can do very little but basic support. When they need to escalate you never get any updates. They had 1 server crash and I was out for business for 5 days. Then they force you into upgrades and changes you don’t want and are understaffed when the upgrade goes wrong.
Other Thoughts:
I would stay away from them until they get their systems stable. Additionally the send bills out for pennies, rather then just adding it to your monthly statement. Makes for an accounting hassle when you add or delete mailboxes or features such as BB or active sync.