| Hosted Services | Avg. Monthly Cost | Uptime | Support | Features | Avg. Rating |
|---|---|---|---|---|---|
| VoIPWrite Review | Read Reviews (7) | Avg. Monthly Cost: Expensive |
Voice Quality: Great |
Service Reliability: Very Poor |
Features Set: Outstanding |
Companies Rated Higher than Cbeyond
| Company | Avg. Monthly Cost | Services | Avg. Rating |
|---|---|---|---|
| 1.Biz Com Visit Website | Read Review (1) |
Biz Com's Avg. Monthly Cost: Inexpensive |
||
| Visit Website | Read Reviews (6) | eSales Track's Avg. Monthly Cost: Inexpensive |
||
| 3.UniVoIP Visit Website | Read Reviews (12) |
UniVoIP's Avg. Monthly Cost: Inexpensive |
| Company | Avg. Monthly Cost | Services | Avg. Rating |
|---|---|---|---|
| TelovationsVisit Website | Read Reviews (2) | Telovations's Avg. Monthly Cost: Expensive |
||
| NaviSiteVisit Website | Read Reviews (2) | NaviSite's Avg. Monthly Cost: Average |
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| Sales ForceVisit Website | Read Reviews (8) | Sales Force's Avg. Monthly Cost: Expensive |
||
| Utopia SystemsVisit Website | Read Reviews (3) | Utopia Systems's Avg. Monthly Cost: Average |
||
| Simple SignalVisit Website | Read Reviews (5) | Simple Signal's Avg. Monthly Cost: Average |
||
| Jive CommunicationsVisit Website | Read Reviews (28) | Jive Communications's Avg. Monthly Cost: Inexpensive |
Recent Jive Communications Reviews
VoIP Review - By: Munzer
02/11/10Pros:
None. On the surface, before the actual delivary of the service it appears to be an atractive deal but later you will find out it is not.
Cons:
Sales people will lie to you.
Other Thoughts:
If you are a victim of CBeyond's false promises and/or extortion then please contact munzer@OmnicureHomeHealth.com for a possible class action lawsuit against them.
jive communications voip reviews | voip reviews
VoIP Review - By: Engineer
03/13/09Pros:
None listed.
Cons:
I've had Cbeyond for about 20 months. My phones and internet were down for nearly a week recently. I was literally running my business off my blackberry. At this point I cannot even begin to calculate what this debacle has cost my business.
Other Thoughts:
Feature set is offset by aggressive and pushy sales force, pitiful reliability, and horrid customer service. I used to have Sprint for my personal cells phones - even they had better customer service than Cbeyond.
jive communications voip reviews | voip reviews
VoIP Review - By: Timemnts
03/11/09Pros:
None listed.
Cons:
Cbeyond is average until you have a problem, then you're up river without a paddle. I'd recommend someone else who can offer a little more and actually help you when the system goes down, which happens frequently.
jive communications voip reviews | voip reviews
VoIP Review - By: Kalla Cali
02/21/09Pros:
Signed up with the beyondvoice package that has the 6 land-lines. Have to say: I am happy with the service and liked the fact that they offered a lot of features that were not just voice specific. Like the included 1.5Mbps internet access
Cons:
The downside is that I am fairly positive that I could find all this much cheaper. I also think I made a mistake by limiting my business to 1500 included monthly minutes as we are fast approaching this amount.
Other Thoughts:
Iended up at this web-site to check out different options. So although there are a number of features included at no extra cost(or so they say [like fax to email and toll free]), I feel like I am indirectly paying for them. I do like the good customer support.
jive communications voip reviews | voip reviews
VoIP Review - By: Scam Of The Century
01/12/09Pros:
when its not down, the service is awesome and quality/speed is great. For what you get (internet and VoIP) the price is pretty good.
Cons:
The service frequently goes out. You sign a contract for a monthly fixed price of like $500, yet it ALWAYS comes out closer to $800-900/mo. Their support is incompentent (I feel like their level 3 techs are hired off the street w/ NO training)
Other Thoughts:
Here is my story: One day my tech (Gary Boyle from Aurora IT Consulting) mentions the savings i can get with a Beyond Voice package. I trust Gary and he does good work, so i agree to meet with with his "friend" Ernie Mcilquham, or Mcillenham or something. He seems like a nice guy and has won all these awards for top sales rep so i figure he must be a trusted sales rep if he is always winning all these awards.(i'll find out later that he receives all these awards because he is a complete con artist; but ill get to that later)
Ernie lays out all this paperwork infront of me explaining how much money i will be saving(i was so excited!) then page by page he turns the 28 page contract telling me what each page talks about and where to initial. Like an idiot, i sign without reading because i trusted that Ernie was telling me the truth - WRONG, worng!!!!
2 months into the service the outages begin, a few hours here, 4-6 hours there, and yes, even a few times where it was out for days!!!!
To my regreat i find that im stuck paying for a 3 year contract on CRAP service and 90% of the items Ernie said i was signing on my contract were LIES!
The SLA is a joke - 50 bucks for almost 6 hours of downtime - Ernie said if it was down for 6+ hours my bill would be cut in half
The price you pay is a Lie - Ernie said it would run around 500 a month (plus taxes) and most months it runs between $800-$900. i asked Ernie my out the door cost each month and he said $600 max, another Lie from Ernie.
Their techs know NOTHING! - there has been two instances where out service has gone out and the tech had no idea how to SSH into the IAD and reset the password. I had to hire a Cisco tech and pay him out of pocket - a theme it seems others that have posted also share.
When i call Cbeyond corporate headquarters to complain about Ernie they tell me that im lying and Ernie would have never said that???? Are you kidding me? I wish i had recorded when Ernie was having my sign contracts - lie after lie.
Im now stuck paying $800 bucks a month on a service i dont even use because its sooooo unreliable.
Local OC Business BEWARE of Ernie and Cbeyond!
jive communications voip reviews | voip reviews
VoIP Review - By: Gmaouary Kemp
01/06/09Pros:
None listed.
Cons:
Now that I know more about VoIP phone service and have come to find that there are tons of VoIP providers out there, I now think that I have been over-paying for what I am getting.
Other Thoughts:
The installation fee was a bit on the high side (like 500 bucks) so I have stuck around. I am now treating it as the sunk cost that it is and looking around for more affordable options. I'd be interested to find out what others are paying for a total small business package for around 10 lines.