Rackspace Reviews - Hosted Services

Listed below are the types of Hosted Services Rackspace currently provides. Rackspace Hosted Services are ranked by their avg. monthly cost, uptime, support and features - then scored by averaging all user reviews for the given service.

Rackspace provides:
  • Cloud Hosting,
  • Dedicated Hosting,
  • Hosted Exchange,
  • MOSS Hosting,
  • Hosted OCS and
  • SharePoint Hosting
 Service.

Avg. Monthly Cost
Expensive
Service Uptime
Poor
Tech Support
Poor
Features Set
Poor
Overall Rating
Average - 3 of 5 Stars
33
reviews
Hosted ServicesAvg. Monthly CostUptimeSupportFeaturesAvg. Rating
Cloud HostingWrite Review | Read Reviews (16)
Avg. Monthly Cost: Expensive
Service Uptime: Very Poor
Tech Support: Poor
Features Set: Poor
Average Cloud Hosting Rating: Average - 3 of 5 Stars
Dedicated ServerWrite Review | Read Reviews (2)
Avg. Monthly Cost: Very Expensive
Service Uptime: Great
Tech Support: Great
Features Set: Average
Average Dedicated Rating: Great - 4 of 5 Stars
Hosted ExchangeWrite Review | Read Reviews (11)
Avg. Monthly Cost: Expensive
Service Uptime: Great
Tech Support: Average
Features Set: Poor
Average Exchange Rating: Average - 3 of 5 Stars
MOSS HostingWrite Review | Read Reviews  (0)
Hosted OCSWrite Review | Read Reviews  (0)
SharePoint HostingWrite Review | Read Reviews (4)
Avg. Monthly Cost: Average
Service Uptime: Average
Tech Support: Poor
Features Set: Very Poor
Average SharePoint Rating: Average - 3 of 5 Stars
User Preferred Hosted Service Providers

Companies Rated Higher than Rackspace

CompanyAvg. Monthly CostServicesAvg. Rating
Visit Website | Read Reviews (4)
Kyliptix's Avg. Monthly Cost: Inexpensive
Kyliptix's Average Rating: Outstanding - 5 of 5 Stars
Visit Website | Read Review  (1)
Host Demon's Avg. Monthly Cost: Very Expensive
Host Demon's Average Rating: Outstanding - 5 of 5 Stars
Visit Website | Read Reviews (35)
Inbox Solutions's Avg. Monthly Cost: Very Cheap
Inbox Solutions's Average Rating: Outstanding - 5 of 5 Stars
CompanyAvg. Monthly CostServicesAvg. Rating
Seek Dot NetVisit Website | Read Reviews (2)
Seek Dot Net's Avg. Monthly Cost: Average
Seek Dot Net's Average Rating: Great - 4 of 5 Stars
Packet 8Visit Website | Read Reviews (21)
Packet 8's Avg. Monthly Cost: Expensive
Packet 8's Average Rating: Very Poor - 1 of 5 Stars
TelekenexVisit Website | Read Reviews (10)
Telekenex's Avg. Monthly Cost: Expensive
Telekenex's Average Rating: Average - 3 of 5 Stars
Yahoo HostingVisit Website | Read Reviews (2)
Yahoo Hosting's Avg. Monthly Cost: Expensive
Yahoo Hosting's Average Rating: Average - 3 of 5 Stars
Go GridVisit Website | Read Reviews (3)
Go Grid's Avg. Monthly Cost: Expensive
Go Grid's Average Rating: Average - 3 of 5 Stars
ITPVisit Website | Read Reviews (10)
ITP's Avg. Monthly Cost: Expensive
ITP's Average Rating: Poor - 2 of 5 Stars
ITP Reviews

Recent ITP Reviews

Exchange Review - By: TechGnome

01/31/12

Pros:

Never down or any issues that are not fixed immediately. During a migration they actually helped setup some people to catch me up. 100% uptime is unheard of in the Exchange world.

Cons:

Some Exchange features not enabled in hosted environment but you could bump up to dedicated Exchange servers.

Other Thoughts:

I will not use anyone else if I client uses anyone else they do not get discounted rates for email issues.

Outstanding - 5 of 5 Stars
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Exchange Review - By: Faisal M.

12/03/11

Pros:

Great Support and no downtime so far

Cons:

Lacks Exchange 2010, It's a bit pricey, and Mobile Options have an extra cost

Other Thoughts:

They say they will include Exchange and Sharepoint 2010 in Q1 2012... Let's see how it goes

Great - 4 of 5 Stars
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Cloud Hosting Review - By: Large DEV Shop

11/29/11

Pros:

Decent support, great management console

Cons:

Wish I did not need to use support as often. Non-autonomic... Amazon starting to outpace on both features and stability.

Poor - 2 of 5 Stars
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Exchange Review - By: Zuckerboy

09/13/11

Pros:

Most work can be done on your own without tech support.

Cons:

VERY expensive. All a-la-carte. Activesync, blackberry, exchange box.. etc.. Doesn't support exchange 2010, Distribution list spam messages have to be released by the administrator and not a designated user

Other Thoughts:

Rackspace is very much behind the times here. There are a lot of other providers which are more reasonably priced with better features and exchange 2010.

Poor - 2 of 5 Stars
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Exchange Review - By: Kevin

06/22/11

Pros:

solid email experience when not having server issues

Cons:

price is too high and uptime is not 100% like they guarantee

Other Thoughts:

Overall we are pleased. A little downtime here and there, but overall a good solid hoster.

Great - 4 of 5 Stars
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Exchange Review - By: John

06/20/11

Pros:

nice to have exchange working for all my employees

Cons:

not the cheapest exchange host

Other Thoughts:

they are a large company but the support team tries hard to satisfy

Great - 4 of 5 Stars
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