Time Warner Reviews - Hosted Services

Listed below are the types of Hosted Services Time Warner currently provides. Time Warner Hosted Services are ranked by their avg. monthly cost, uptime, support and features - then scored by averaging all user reviews for the given service.

Time Warner provides:
  • VoIP
 Service.

Avg. Monthly Cost
Average
Service Uptime
Very Poor
Tech Support
Very Poor
Features Set
Very Poor
Overall Rating
Average - 3 of 5 Stars
3
reviews
Hosted ServicesAvg. Monthly CostUptimeSupportFeaturesAvg. Rating
VoIPWrite Review | Read Reviews (3)
Avg. Monthly Cost: Average
Voice Quality: Very Poor
Service Reliability: Very Poor
Features Set: Very Poor
Average VoIP Rating: Average - 3 of 5 Stars
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Inbox Solutions's Average Rating: Outstanding - 5 of 5 Stars
Send Large Files For Free - Send unlimited files up to 2GB each
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Via TalkVisit Website | Read Reviews (3)
Via Talk's Avg. Monthly Cost: Average
Via Talk's Average Rating: Poor - 2 of 5 Stars
Via Talk Reviews

Recent Via Talk Reviews

VoIP Review - By: Kevin

02/15/09

Pros:

Large provider, friendly technicians, decent internet speed

Cons:

Expensive, poor customer service policies, spotty TV service

Other Thoughts:

I have been a Time Warner customer in San Diego for over 4 years, and have decided to change cable providers due to inexcusably poor customer service. After more than 2 months of glitches or unavailable service, 2 tech visits and 5 phone calls I was credited $40 (out of $270 in charges) and denied a $70 credit which had been promised by a TW agent because it was reviewed as "excessive". If you decide to subscribe to TW, be advised that you must call tech support EVERY TIME YOU HAVE A PROBLEM; do not wait to see if a glitch will work itself out. You will not receive the benefit of the doubt, this company is dishonorable.

Average - 3 of 5 Stars
NoYes
1 out of 2 people found this review helpful. Did you?
via talk voip reviews  |  voip reviews

VoIP Review - By: Gary

02/15/09

Pros:

Nothing!

Cons:

Absolutely HORRIBLE customer Service. everything about the customer service is HORRIBLE.

Other Thoughts:

HORRIBLE CUSTOMER SERVICE ON THE PHONE. I usually have to wait for about 20 minutes while they put me on hold. When they answer the phone none of the receptionists know what they are talking about and each one of them tell me something different about my account. They make mistakes on my bill frequently and I just hate the whole service! 2 Thumbs down.

Very Poor - 1 of 5 Stars
NoYes
1 out of 2 people found this review helpful. Did you?
via talk voip reviews  |  voip reviews

VoIP Review - By: Shelby

02/15/09

Pros:

voice quality, service (to date)

Cons:

price, probably will not stay w/ Time Warner long, since VoIP was part of internet, cable & phone package.

Other Thoughts:

So far, so good. Had service approx. one month and no problem so far. voice quality is excellent.

Great - 4 of 5 Stars
NoYes
1 out of 2 people found this review helpful. Did you?
via talk voip reviews  |  voip reviews