| Hosted Services | Avg. Monthly Cost | Uptime | Support | Features | Avg. Rating |
|---|---|---|---|---|---|
| Hosted PBXWrite Review | Read Reviews (3) | Avg. Monthly Cost: Very Expensive |
Service Uptime: Great |
Voice Quality: Poor |
Tech Support: Very Poor |
|
| VoIPWrite Review | Read Reviews (4) | Avg. Monthly Cost: Expensive |
Voice Quality: Very Poor |
Service Reliability: Very Poor |
Features Set: Poor |
Companies Rated Higher than Verizon
| Company | Avg. Monthly Cost | Services | Avg. Rating |
|---|---|---|---|
| 1.Biz Com Visit Website | Read Review (1) |
Biz Com's Avg. Monthly Cost: Inexpensive |
||
| Visit Website | Read Reviews (6) | eSales Track's Avg. Monthly Cost: Inexpensive |
||
| 3.UniVoIP Visit Website | Read Reviews (12) |
UniVoIP's Avg. Monthly Cost: Inexpensive |
| Company | Avg. Monthly Cost | Services | Avg. Rating |
|---|---|---|---|
| Inbox SolutionsVisit Website | Read Reviews (8) | Inbox Solutions's Avg. Monthly Cost: Inexpensive |
||
| BluehostVisit Website | Read Reviews (2) | Bluehost's Avg. Monthly Cost: Inexpensive |
||
| Apps 4 RentVisit Website | Read Reviews (66) | Apps 4 Rent's Avg. Monthly Cost: Inexpensive |
|
|
| Packet 8Visit Website | Read Reviews (10) | Packet 8's Avg. Monthly Cost: Expensive |
||
| AppRiverVisit Website | Read Reviews (5) | AppRiver's Avg. Monthly Cost: Average |
||
| UniVoIPVisit Website | Read Reviews (12) | UniVoIP's Avg. Monthly Cost: Inexpensive |
Recent UniVoIP Reviews
VoIP Review - By: Verizon Keeps Screwing ME
04/01/10Pros:
I enjoyed my package deal,had enough channels with HD
Cons:
Idiots over there kept shuting me down for NO REASON!!! And I had to pay for their mistakes!!!!
univoip voip reviews | voip reviews
PBX Review - By: Ziedan
03/09/09Pros:
easy setup fios rules!!
Cons:
toooooo expensive!!!
Other Thoughts:
thought bundeling was a good ider; nope. Guess i should have paid more attention to those old vonage commercials.
univoip pbx reviews | pbx reviews
VoIP Review - By: Snelgrove3b3
02/15/09Pros:
The unit arrived and service was set up pretty quickly, with no interruption in service. Account manager is pretty good
Cons:
Account can be suspended for no good reason, online help doesn't work for me, no response to email
Other Thoughts:
I've only used the Voicewing service for a few weeks and on three occasions I've tried to call out, only to be told that my account had been temporarily suspended. To get it back I had to 1) confirm my service address (either through the account manager or by phone) and 2) power-cycle the phone adapter. Real obvious, eh? The very least they could do is put a label with these instructions right on the phone adapter so you'll know what to do. Because this sort of thing can happen, according to the customer support people, if your system goes offline for more than three hours, like if there is a power outage. Which it never did, but that's a whole other problem. I couldn't seem to get through to them how offensive, not to mention inconvenient, it is to be told that your account is suspended when you haven't done anything wrong. The rationale was that I "might have moved" so they have to re-confirm an address that has already been confirmed. Excuse me? If I moved I think I would know it. I am perfectly capable of changing my service address manually. I don't need to be cut off every time I unplug the unit.
Also, I have never been able to get the online help feature to work for me. And I never got any response when I used the online feature to report problems.
The customer service people I talked to were pretty nice, all things considered, but they are dealing with a seriously flawed product and don't seem to be able to do anything about it.
univoip voip reviews | voip reviews
VoIP Review - By: Gaven
02/15/09Pros:
Service works as expected with reliable connections.
Cons:
Prepare to hold if you need any kind of customer service! Number porting takes two weeks and there are no updates.
Other Thoughts:
I switched from Vonage to Voicewing because they offered more features at the time. Voicewing is fine as long as you do not need their help for anything! Avoid these guys unless you can do your own service.
univoip voip reviews | voip reviews
VoIP Review - By: Shara
02/15/09Pros:
Reliable, have never lost connection.
Cons:
Echo, routing to voicemail not consistent, makes you dial your area code for local calls, expensive for bad quality
Other Thoughts:
I have used verizon for 8 months and have tried 4 times working with their customer service to eliminate an echo that is heard by an incomming caller but it is still there. I have FiOS (Fiber Optic) so connection speed is certainly not an issue. I have also had unexplaied calls going to voicemail instead of to our phone or our voicemail (and yes I have the number of rings maxed out and our home answering machine set at 4). In addition, Verizon makes you dial your own area code to make local calls. I have not asked but am wondering if they will allow you to change the calling codes within the VOIP converter to eliminate this issue. I went with the service from Verizon thinking a large company would provide decent service but at this point I am going to use this site to identify a better provider.
univoip voip reviews | voip reviews
PBX Review - By: Podar H.
02/12/09Pros:
None listed.
Cons:
expensive and unreliable tech support...