Vonage Reviews - Hosted Services

Listed below are the types of Hosted Services Vonage currently provides. Vonage Hosted Services are ranked by their avg. monthly cost, uptime, support and features - then scored by averaging all user reviews for the given service.

Vonage provides:
  • VoIP
 Service.

Avg. Monthly Cost
Average
Service Uptime
Very Poor
Tech Support
Poor
Features Set
Poor
Overall Rating
Average - 3 of 5 Stars
4
reviews
Hosted ServicesAvg. Monthly CostUptimeSupportFeaturesAvg. Rating
VoIPWrite Review | Read Reviews (4)
Avg. Monthly Cost: Average
Voice Quality: Very Poor
Service Reliability: Poor
Features Set: Poor
Average VoIP Rating: Average - 3 of 5 Stars
User Preferred Hosted Service Providers

Companies Rated Higher than Vonage

CompanyAvg. Monthly CostServicesAvg. Rating
Visit Website | Read Review  (1)
Biz Com's Avg. Monthly Cost: Inexpensive
Biz Com's Average Rating: Outstanding - 5 of 5 Stars
Visit Website | Read Reviews (6)
eSales Track's Avg. Monthly Cost: Inexpensive
eSales Track's Average Rating: Outstanding - 5 of 5 Stars
Visit Website | Read Reviews (12)
UniVoIP's Avg. Monthly Cost: Inexpensive
UniVoIP's Average Rating: Outstanding - 5 of 5 Stars
CompanyAvg. Monthly CostServicesAvg. Rating
VocalocityVisit Website | Read Reviews (6)
Vocalocity's Avg. Monthly Cost: Expensive
Vocalocity's Average Rating: Average - 3 of 5 Stars
Phone PowerVisit Website | Read Reviews (4)
Phone Power's Avg. Monthly Cost: Average
Phone Power's Average Rating: Great - 4 of 5 Stars
IntuitVisit Website | Read Reviews (3)
Intuit's Avg. Monthly Cost: Expensive
Intuit's Average Rating: Average - 3 of 5 Stars
Inmotion HostingVisit Website | Read Reviews (2)
Inmotion Hosting's Avg. Monthly Cost: Inexpensive
Inmotion Hosting's Average Rating: Great - 4 of 5 Stars
Tin Can TalkVisit Website | Read Reviews (3)
Tin Can Talk's Avg. Monthly Cost: Expensive
Tin Can Talk's Average Rating: Average - 3 of 5 Stars
Hyper Dog DigitalVisit Website | Read Reviews (5)
Hyper Dog Digital's Avg. Monthly Cost: Average
Hyper Dog Digital's Average Rating: Great - 4 of 5 Stars
Hyper Dog Digital Reviews

Recent Hyper Dog Digital Reviews

VoIP Review - By: Rebound

12/09/09

Pros:

Great voice quality, great features, great web management interface, unlimited calling to the countries I need to call.

Cons:

Would be nice to use their service via my android mobile on WLAN.

Other Thoughts:

I was a vonage customer for a couple years. When T-Mobile brought out their service for $9.99 a month, I switched. I thought all the services were the same. I was wrong. T-mobiles Voip service kept going out and I had to keep reseting the router. There was no web management interface, very few features, and they locked me into a 2 year contract like it was a cell phone. I'm back with Vonage. Maybe not the cheapest, but I love the product. I've never had to call customer service, so I can't review that.

Average - 3 of 5 Stars
NoYes
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hyper dog digital voip reviews  |  voip reviews

VoIP Review - By: Vonage Sucks

10/13/09

Pros:

Lots of features and decent online account management.

Cons:

Poor customer service - rude reps. If you make lots of calls, beware of their false advertising of "UNLIMITED" minutes. They double your rates when you go over 5000 minutes. I will not recommend Vonage. Try other cheaper and better VoIP providers.

Other Thoughts:

Bottomline: Vonage sucks. After 3 years of being a loyal customer, they treated me like crap.

Very Poor - 1 of 5 Stars
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hyper dog digital voip reviews  |  voip reviews

VoIP Review - By: Jockenson

02/13/09

Pros:

Great sound quality(with good internet) and many usefull options. Easy to navigate webmanagement console. Works pretty well.

Cons:

Sometimes adapter freezes and needed to be powerd down for 3-4 min. Very sencetive power adapter. Overseas customer support is bad, but most problems can be fixed just by resetting the router.

Other Thoughts:

I've been Vonage customer for 3+ years , and got some problems with cal quality at first, but problem was found at my cable provider (poor internet quality). Once fixed I haven't got any major issues with service. Some time Voip router will freeze and needed to be powered down for no less than 4 minutes in order to get working right. This problem was fixed with installing power line conditioner (power adapter for VOIP device is really secetive). otherwise I like this service and will keep it. Customer service guys (in India) are sucks. I love voicemail and forwarding options. Also web acount manangement are really great. I would recommend this service, but you guys really need to make sure you have good stable high speed internet.

Average - 3 of 5 Stars
NoYes
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hyper dog digital voip reviews  |  voip reviews

VoIP Review - By: Shelly

02/13/09

Pros:

None listed.

Cons:

Vonage will slam on you fees when you try to cancel their services. Despite my protest to be charged these fees which they did not inform me about at the time of sign they still went ahead and charged my account anyway. I am here to warn all prospective victims about these fraudulent charges by Vonage. They lock you in a secret contract without your knowledge and you will never know until the day you wish to cancel the services. I have been with them close to a year and decided to move on, only to be told there is a 39.99 cancellation fees and rebate fees recovery for equipment all totalling $118.

Very Poor - 1 of 5 Stars
NoYes
2 out of 4 people found this review helpful. Did you?
hyper dog digital voip reviews  |  voip reviews